Terms of service

Terms of Service

Welcome to housesaliance. By accessing or using our website and purchasing our products, you agree to these Terms of Service. Please read them carefully before placing an order.

About Our Store

housesaliance is an online retail store offering home and lifestyle products to customers.

All information provided on our website, including product descriptions, images, prices and availability, is intended to be as accurate as reasonably possible. Minor differences in colour or appearance may occur due to screen settings or product manufacturing variations.

Orders and Payments

By placing an order, you agree to provide accurate and complete information required to process your purchase.

All prices and applicable delivery charges will be displayed before you complete your order.

We reserve the right to correct obvious errors in product information or pricing. If an error affects an order you have placed, we will contact you and provide appropriate options in accordance with applicable law.

Product Availability

Product availability may change without notice. If a product becomes unavailable after an order has been placed, we will contact you and, where applicable, provide a refund for the unavailable item.

Delivery

Delivery times are estimates and may vary due to circumstances such as courier delays, public holidays, customs procedures, or other circumstances outside our reasonable control.

For further information, please refer to our Shipping Policy.

Returns and Refunds

Our Returns & Refunds Policy explains the conditions and procedures for cancelling an order, returning products and receiving a refund.

Nothing in these Terms of Service limits your statutory rights under UK consumer law.

Intellectual Property

All content on the housesaliance website, including text, graphics, logos, images and other materials, is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute or use our website content for commercial purposes without our prior written permission.

Website Use

You agree to use our website lawfully and not to interfere with its operation, attempt to gain unauthorised access, or use the website for fraudulent or harmful purposes.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, products or legal requirements. The latest version will be published on our website.

Governing Law

These Terms of Service are intended to operate in accordance with applicable law. Nothing in these terms limits or excludes any consumer rights that cannot legally be excluded.