Shipping Policy

At housesaliance, we aim to provide a smooth and reliable delivery experience for every order. Your order will be carefully processed and shipped to the address provided at checkout.

Order Processing

Orders are processed after payment has been successfully confirmed. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.

Delivery Time

Standard delivery is estimated at 14 business days.

Please note that delivery times are estimates and may vary due to courier delays, public holidays, customs procedures, or circumstances beyond our control.

Shipping Costs

Shipping costs will be clearly displayed at checkout before payment is completed.

Order Tracking

When tracking is available, your tracking information will be sent to the email address provided when placing your order.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us at [Email Address] with your order number. We will review the delivery status and assist you accordingly.

Nothing in this policy affects your statutory rights under UK consumer law.